If you remember my last video, I had received my box of Minitair paints from Badger. The company wasn't prepared for the wave of people trying to get their stuff, and as a result it took them about a month to get the product out.
A week or so after placing my order I received an email from Ken Badger explaining the delay and asking that I email him when I received my paints. I was curious where this was going, so I kept that in the back of my mind while I waited.
After my unboxing video, sorting my colors, and testing out a few, I sent him an email thanking him for the great product. What impressed me was what followed. He asked me for my address so he could send me a thank you gift. And today I received a thank you note, a gift code, and this:
.JPG)
Maybe I'm just a sucker, but it's things like this that make a company stand out to me. I wasn't concerned that my paints were going to be delayed - stuff happens, and they can't work miracles. But Badger wasn't happy to just have my money, they wanted me to be a satisfied customer without me even asking. It's refreshing to see, and I let Ken know that he had a new loyal customer.
And what great timing on his part, because I'm looking for a new airbrush. When I was initially looking for an airbrush, I told people I just wanted a workhorse to do my basecoats for me. My Iwata HP-CS does a beautiful job, but unfortunately that's all it's ever going to do. And as experienced painters predicted, I fell in love with airbrushing and I'm ready for more. So it looks like the airbrush I purchase for doing detail work is going to come from Badger!
I really recommend you check them out. They're having a 25% off sale on the Webair site where I purchased my paints, just use the code Winter2013.
See you tomorrow with my finished Play It Painted models, and maybe a new pledge!
No comments:
Post a Comment